The underlying factors of learner readiness and satisfaction in blended learning environment

Umi Kalsom Masrom, Nik Aloesnita Nik Mohd Alwi, Nor Hazlin Nor Asshidin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

The purpose of this study was to explore the determinants of learner satisfaction in blended learning environment by examining learner readiness variables. This research examined the relationship between learner readiness and learner satisfaction and identified the predictors of learner satisfaction. The participants were 325 undergraduate students who took a blended-format courses in one of the private universities in Malaysia. Data was collected using an online survey. The analysis of the quantitative data indicated that learner satisfaction has statistically positive relationship with learner readiness. This means that students who perceived high level of readiness to learn in blended courses tended to be more satisfied with their courses than those who perceived low levels of readiness. Additionally, the outcomes from the multiple linear regression analysis demonstrated that there are five critical factors of learner satisfaction namely performance expectation, self-directed learning, online communication self-efficacy, motivation for learning and learner control The findings strongly indicated the importance of learner readiness in predicting and understanding learner satisfaction in blended learning environment. The implications and limitations were also discussed in this paper. This study highlights the importance for institutions and instructors to cater for learner satisfaction in implementing blended learning to optimize students' experiences so that learning outcomes and satisfaction could be enriched.

Original languageEnglish
Title of host publicationProceedings of the 6th IEEE International Conference on MOOCS Innovation and Technology In Education, MITE 2018
EditorsDeepak Garg
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages69-73
Number of pages5
ISBN (Electronic)9781538659687
DOIs
Publication statusPublished - Nov 2018
Event6th IEEE International Conference on MOOCS Innovation and Technology In Education, MITE 2018 - Hyderabad, India
Duration: 29 Nov 201830 Nov 2018

Publication series

NameProceedings of the 6th IEEE International Conference on MOOCS Innovation and Technology In Education, MITE 2018

Conference

Conference6th IEEE International Conference on MOOCS Innovation and Technology In Education, MITE 2018
CountryIndia
CityHyderabad
Period29/11/1830/11/18

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All Science Journal Classification (ASJC) codes

  • Education
  • Communication
  • Media Technology
  • Computer Networks and Communications
  • Computer Science Applications

Cite this

Masrom, U. K., Nik Mohd Alwi, N. A., & Nor Asshidin, N. H. (2018). The underlying factors of learner readiness and satisfaction in blended learning environment. In D. Garg (Ed.), Proceedings of the 6th IEEE International Conference on MOOCS Innovation and Technology In Education, MITE 2018 (pp. 69-73). [8747109] (Proceedings of the 6th IEEE International Conference on MOOCS Innovation and Technology In Education, MITE 2018). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/MITE.2018.8747109