Taxonomy of usability requirements for home telehealth systems

Jaspaljeet Singh, Christof Lutteroth, Burkhard C. Wünsche

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

Over the past decade increasing healthcare and elderly care costs and demographic changes are rapidly making traditional healthcare concepts unaffordable for many developed countries. Telecare and telehealth applications have become increasingly popular because of their promise to reduce costs and staffing requirements while maintaining or even improving care. Most of the existing applications are centred around the clinical users. Patient factors are considered, but usually only incorporated into the user interface design rather than the system and its application. The patient population, and especially the large proportion of elderly patients, has unique needs, capabilities and limitations that must be considered throughout the design process of such applications. In this paper we present a taxonomy of usability requirements and design concepts for home telehealth systems which enable a more patient centric design. We systematically explore the usability problems of past and current telehealth applications. Problems faced by users of home telehealth systems are identified and solutions delineated. The paper aims to build a good understanding of the technology needs of the elderly population. It represent a solid foundation for constructing novel and more general telehealth solutions in order to make the technology more effective and more widely available.

Original languageEnglish
Title of host publicationCHINZ 2010 - Proceedings of the 11th International Conference NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction (SIGCHI-NZ)
Pages29-32
Number of pages4
DOIs
Publication statusPublished - 26 Aug 2010
Event11th International Conference of the NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction, CHINZ 2010 - Auckland, New Zealand
Duration: 08 Jul 201009 Jul 2010

Publication series

NameCHINZ 2010 - Proceedings of the 11th International Conference NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction (SIGCHI-NZ)

Other

Other11th International Conference of the NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction, CHINZ 2010
CountryNew Zealand
CityAuckland
Period08/07/1009/07/10

    Fingerprint

All Science Journal Classification (ASJC) codes

  • Human-Computer Interaction
  • Human Factors and Ergonomics

Cite this

Singh, J., Lutteroth, C., & Wünsche, B. C. (2010). Taxonomy of usability requirements for home telehealth systems. In CHINZ 2010 - Proceedings of the 11th International Conference NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction (SIGCHI-NZ) (pp. 29-32). (CHINZ 2010 - Proceedings of the 11th International Conference NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction (SIGCHI-NZ)). https://doi.org/10.1145/1832838.1832844