SERVICE FREQUENCY and SERVICE HOURS EVALUATION for BUS SERVICE in WEST KLANG VALLEY

Shuhairy Norhisham, Muhammad Fadhlullah Abu Bakar, Zainul Hazwani Abd Samad, Agusril Syamsir, Nur'Atiah Zaini, Herda Yati Katman, Mohd Zakwan Ramli

Research output: Contribution to journalConference article

Abstract

The Malaysian government has taken an initiative to mitigate public transport issues in the Klang Valley through the Land Public Transport Commission (SPAD). Several issues were raised by passengers in Klang Valley in regard to public transport, such as long waiting time and poor management of bus service hours. This study is aimed to investigate the service frequency for bus service performance and the public bus service hours in Klang Valley. Five different areas were selected, which consisted of three routes for each area in west Klang Valley, which were Klang, Shah Alam, Subang Jaya, Petaling Jaya, and Puchong. The time interval for every scheduled bus departure, average time interval, and bus service hours were determined based on the collected data. The result showed that Puchong has the shortest average time interval for service quality. Therefore, the bus performance with regard to service frequency and service hours should be improved to provide the public with better service.

Original languageEnglish
Article number012008
JournalIOP Conference Series: Materials Science and Engineering
Volume636
Issue number1
DOIs
Publication statusPublished - 15 Oct 2019
Event3rd International Conference on Architecture and Civil Engineering 2019, ICACE 2019 - Kuala Lumpur, Malaysia
Duration: 26 Jun 201927 Jun 2019

All Science Journal Classification (ASJC) codes

  • Materials Science(all)
  • Engineering(all)

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