'Powerless Language' for powerful communication: Delineating influence in group decision making

Research output: Contribution to journalArticle

Abstract

Influence is often seen as a strategy and tactic in the attempt to command power in group communication. Literature has discovered several influence strategies and tactics which are often used in business negotiations, policy debates and also practical day-to-day endeavours. Positioning influence in the context of consensual small group decision making in ESL, this study develops a language perspective to delineating influence, as group members exert influence to convince each other either to accept or reject preliminary proposals. The study employs the case study qualitative methodology which involves three types of data collection techniques: observation, focus group interview and reflective journaling. The sample constitutes fifteen English speaking undergraduates from a private university in Malaysia. Findings lead to thematic coding using the constant comparative method of data analysis. Results show that "powerless language" as it is represented by the politeness theory in language, contributes to influence and adds to the existing influence strategies, tactics, and models, as it is positioned in the consensual small group decision making context.

Original languageEnglish
Pages (from-to)509-520
Number of pages12
JournalInternational Journal of Learning
Volume16
Issue number10
Publication statusPublished - 01 Dec 2009

Fingerprint

group decision
decision making
communication
language
tactics
small group
private university
politeness
data collection method
group membership
Malaysia
speaking
coding
data analysis
Group
methodology
interview

All Science Journal Classification (ASJC) codes

  • Education

Cite this

@article{e5493422ecfe4d5d867e128a16d1a523,
title = "'Powerless Language' for powerful communication: Delineating influence in group decision making",
abstract = "Influence is often seen as a strategy and tactic in the attempt to command power in group communication. Literature has discovered several influence strategies and tactics which are often used in business negotiations, policy debates and also practical day-to-day endeavours. Positioning influence in the context of consensual small group decision making in ESL, this study develops a language perspective to delineating influence, as group members exert influence to convince each other either to accept or reject preliminary proposals. The study employs the case study qualitative methodology which involves three types of data collection techniques: observation, focus group interview and reflective journaling. The sample constitutes fifteen English speaking undergraduates from a private university in Malaysia. Findings lead to thematic coding using the constant comparative method of data analysis. Results show that {"}powerless language{"} as it is represented by the politeness theory in language, contributes to influence and adds to the existing influence strategies, tactics, and models, as it is positioned in the consensual small group decision making context.",
author = "Zuraidah Ali",
year = "2009",
month = "12",
day = "1",
language = "English",
volume = "16",
pages = "509--520",
journal = "International Journal of Learning",
issn = "1447-9494",
publisher = "Common Ground Publishing",
number = "10",

}

'Powerless Language' for powerful communication : Delineating influence in group decision making. / Ali, Zuraidah.

In: International Journal of Learning, Vol. 16, No. 10, 01.12.2009, p. 509-520.

Research output: Contribution to journalArticle

TY - JOUR

T1 - 'Powerless Language' for powerful communication

T2 - Delineating influence in group decision making

AU - Ali, Zuraidah

PY - 2009/12/1

Y1 - 2009/12/1

N2 - Influence is often seen as a strategy and tactic in the attempt to command power in group communication. Literature has discovered several influence strategies and tactics which are often used in business negotiations, policy debates and also practical day-to-day endeavours. Positioning influence in the context of consensual small group decision making in ESL, this study develops a language perspective to delineating influence, as group members exert influence to convince each other either to accept or reject preliminary proposals. The study employs the case study qualitative methodology which involves three types of data collection techniques: observation, focus group interview and reflective journaling. The sample constitutes fifteen English speaking undergraduates from a private university in Malaysia. Findings lead to thematic coding using the constant comparative method of data analysis. Results show that "powerless language" as it is represented by the politeness theory in language, contributes to influence and adds to the existing influence strategies, tactics, and models, as it is positioned in the consensual small group decision making context.

AB - Influence is often seen as a strategy and tactic in the attempt to command power in group communication. Literature has discovered several influence strategies and tactics which are often used in business negotiations, policy debates and also practical day-to-day endeavours. Positioning influence in the context of consensual small group decision making in ESL, this study develops a language perspective to delineating influence, as group members exert influence to convince each other either to accept or reject preliminary proposals. The study employs the case study qualitative methodology which involves three types of data collection techniques: observation, focus group interview and reflective journaling. The sample constitutes fifteen English speaking undergraduates from a private university in Malaysia. Findings lead to thematic coding using the constant comparative method of data analysis. Results show that "powerless language" as it is represented by the politeness theory in language, contributes to influence and adds to the existing influence strategies, tactics, and models, as it is positioned in the consensual small group decision making context.

UR - http://www.scopus.com/inward/record.url?scp=77951130266&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=77951130266&partnerID=8YFLogxK

M3 - Article

AN - SCOPUS:77951130266

VL - 16

SP - 509

EP - 520

JO - International Journal of Learning

JF - International Journal of Learning

SN - 1447-9494

IS - 10

ER -