Mitigating human-human collaboration problems using software agents

Research output: Chapter in Book/Report/Conference proceedingConference contribution

18 Citations (Scopus)

Abstract

In this paper, we demonstrate the use of autonomous agents to assist humans in complying with the schedule of a collaborative work process. Software agents take over the tasks of communicating between agents and reminding and alerting humans in complying with scheduled tasks. While the FIPA agent communication language implements communication exchanges between agents, an interface for each agent implements the communication between humans and agents. Such interface provides a convenient means for humans to delegate mundane tasks to software agents.

Original languageEnglish
Title of host publicationAgent and Multi-Agent Systems
Subtitle of host publicationTechnologies and Applications - 4th KES International Symposium, KES-AMSTA 2010, Proceedings
Pages203-212
Number of pages10
EditionPART 1
DOIs
Publication statusPublished - 20 Jul 2010
Event4th KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications, KES-AMSTA 2010 - Gdynia, Poland
Duration: 23 Jun 201025 Jun 2010

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 1
Volume6070 LNAI
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other4th KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications, KES-AMSTA 2010
CountryPoland
CityGdynia
Period23/06/1025/06/10

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All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

A. Mahmoud, M., Ahmad, M. S., & Mohd Yusoff, M. Z. (2010). Mitigating human-human collaboration problems using software agents. In Agent and Multi-Agent Systems: Technologies and Applications - 4th KES International Symposium, KES-AMSTA 2010, Proceedings (PART 1 ed., pp. 203-212). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 6070 LNAI, No. PART 1). https://doi.org/10.1007/978-3-642-13480-7_22