Level of service for pedestrian movement towards the performance of passenger information in public transport stations in Klang Valley

Mohd Zakwan Ramli, M. H. Hanipah, L. G. Lee, K. F. Loo, Jee Khai Wong, Mohd Hafiz Zawawi, N. F.S. Fuad

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Citations (Scopus)

Abstract

Rapid growth in car ownership in Malaysia plays a major role to traffic congestion. Hence, public transportation is crucial to cater the residents in high-density area especially in Klang Valley. Signage information in public transport station is one of an important passenger information system. Poor placement of sign information will decrease the efficiency of passenger flow and caused congestion in the station. Passenger information system is very useful for trip planning and decision making. Therefore, it is interesting to study the performance of passenger information system in focusing the movement behavior of pedestrian at non-peak period. Thus, the study on pedestrian movement during non-peak period on weekdays and weekends in mass transit stations and bus transit stations in Klang Valley was carried out by using video observation. The observation of the pedestrian movement was made in Mass Transit Station 1 in the middle of Kuala Lumpur and Mass Transit Station 2 in southern of Kuala Lumpur. The other site was focused at Bus Transit Station 1 in Putrajaya and Bus Transit Station 2 in Kajang. Findings shown that Mass Transit Station 1 having the best facility in terms of passenger information which the level of service obtained is LOS A, while the lowest level of service which is LOS E was obtained in Bus Transit Station 2.

Original languageEnglish
Title of host publication3rd Electronic and Green Materials International Conference 2017, EGM 2017
EditorsMohd Fathullah Ghazli, Rizalafande Che Ismail, Mohd. Mustafa Albakri Abdullah, Muhammad Mahyiddin Ramli, Shayfull Zamree Abd Rahim, Siti Salwa Mat Isa, Mohd Nasir Mat Saad
PublisherAmerican Institute of Physics Inc.
ISBN (Electronic)9780735415652
DOIs
Publication statusPublished - 26 Sep 2017
Event3rd Electronic and Green Materials International Conference 2017, EGM 2017 - Aonang Krabi, Thailand
Duration: 29 Apr 201730 Apr 2017

Publication series

NameAIP Conference Proceedings
Volume1885
ISSN (Print)0094-243X
ISSN (Electronic)1551-7616

Other

Other3rd Electronic and Green Materials International Conference 2017, EGM 2017
CountryThailand
CityAonang Krabi
Period29/04/1730/04/17

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All Science Journal Classification (ASJC) codes

  • Physics and Astronomy(all)

Cite this

Ramli, M. Z., Hanipah, M. H., Lee, L. G., Loo, K. F., Wong, J. K., Zawawi, M. H., & Fuad, N. F. S. (2017). Level of service for pedestrian movement towards the performance of passenger information in public transport stations in Klang Valley. In M. F. Ghazli, R. C. Ismail, M. M. A. Abdullah, M. M. Ramli, S. Z. A. Rahim, S. S. M. Isa, & M. N. M. Saad (Eds.), 3rd Electronic and Green Materials International Conference 2017, EGM 2017 [020111] (AIP Conference Proceedings; Vol. 1885). American Institute of Physics Inc.. https://doi.org/10.1063/1.5002305