Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises

Rosnafisah Sulaiman, Syazwani Mohd Sabri

Research output: Contribution to journalArticle

Abstract

Previous studies in E-Business showed that majority Small Medium Enterprises (SMEs) are still struggling to compete with the current business trend and emerging technology based business model. In Malaysia, SMEs represent nearly 99.2% of the registered companies and become major contributor to the country’s economic growth. However, the number of SMEs who are involved in e-Business are still at a small percentage. This research aims to look at SMEs awareness and readiness level to consider Information Technology (IT) outsourcing approach as one of the solutions to accelerate their e-Business adoption. Past studies in the IT outsourcing (ITO) area mostly focusing on large companies from different perspectives. Not many can be found on SMEs and e-Business adoption. To provide in-depth understanding on the current situation, case study method was used. Data for this study was collected through a series of interview with the SMEs and IT outsourcing providers. This paper presents the early findings of influence factors of IT outsourcing decisions which were obtained from the interviews and literature review. These factors will be further analyzed and will be used to construct a model to assist the SMEs in determining the required IT outsourcing services for their e-Business adoption.

Original languageEnglish
Pages (from-to)4287-4290
Number of pages4
JournalAdvanced Science Letters
Volume23
Issue number5
DOIs
Publication statusPublished - May 2017

All Science Journal Classification (ASJC) codes

  • Computer Science(all)
  • Health(social science)
  • Mathematics(all)
  • Education
  • Environmental Science(all)
  • Engineering(all)
  • Energy(all)

Fingerprint Dive into the research topics of 'Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises'. Together they form a unique fingerprint.

  • Cite this