Healthcare practitioner behaviours that influence unsafe use of hospital information systems

Lizawati Salahuddin, Zuraini Ismail, Ummi Rabaah Hashim, Nor Haslinda Ismail, Raja Rina Raja Ikram, Fiza Abdul Rahim, Noor Hafizah Hassan

Research output: Contribution to journalArticle

Abstract

This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients’ safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospitals implementing the Total Hospital Information Systems. The period of study was between March and May 2015. A thematic qualitative analysis was performed on the resultant data to categorize them into relevant themes. Four themes emerged as healthcare practitioners’ behaviours that influence the unsafe use of Hospital Information Systems. The themes include (1) carelessness, (2) workarounds, (3) noncompliance to procedure, and (4) copy and paste habit. By addressing these behaviours, the hospital management could further improve patient safety and the quality of patient care.

Original languageEnglish
JournalHealth Informatics Journal
DOIs
Publication statusPublished - 01 Jan 2019

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Hospital Information Systems
Patient Safety
Delivery of Health Care
Health Information Systems
Quality of Health Care
Ointments
Habits
Patient Care
Interviews
Health

All Science Journal Classification (ASJC) codes

  • Health Informatics

Cite this

Salahuddin, Lizawati ; Ismail, Zuraini ; Hashim, Ummi Rabaah ; Ismail, Nor Haslinda ; Raja Ikram, Raja Rina ; Abdul Rahim, Fiza ; Hassan, Noor Hafizah. / Healthcare practitioner behaviours that influence unsafe use of hospital information systems. In: Health Informatics Journal. 2019.
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Healthcare practitioner behaviours that influence unsafe use of hospital information systems. / Salahuddin, Lizawati; Ismail, Zuraini; Hashim, Ummi Rabaah; Ismail, Nor Haslinda; Raja Ikram, Raja Rina; Abdul Rahim, Fiza; Hassan, Noor Hafizah.

In: Health Informatics Journal, 01.01.2019.

Research output: Contribution to journalArticle

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