Healthcare employees' perception on information privacy concerns

Fiza Abdul Rahim, Zuraini Ismail, Ganthan Narayana Samy

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

Healthcare organisations process massive amount of electronic medical records (EMR) utilised by their employees. Having given privileged access to sensitive and valuable patient information in the EMR, healthcare employees may cause privacy breaches, which may lead to detrimental consequences. Therefore, it is vital to impose particular attention to healthcare employees' concerns on privacy in the use of EMR. The purpose of this paper is to identify the factors that influence information privacy concerns (IPC), subsequently to design and evaluate the proposed model. An explanatory study was employed in the research with a Malaysian hospital under the Statutory Body as a case study. The unit of analysis comprised of healthcare employees. The quantitative data were analysed using Structural Equation Modeling (SEM), ascertained only privacy awareness was positively related to IPC and also mediate the relationship between privacy policy and IPC, demonstrating the significance of privacy policy in elevating privacy awareness. Hence, this study contributed by validating IPC in Malaysian healthcare setting, subsequently facilitates the healthcare organisations to understand IPC from employees' perspective in ensuring the compliance with Personal Data Protection Act 2010. In addition, healthcare organisations should deem upon inculcating pertinent awareness initiatives among their employees in upholding IPC in the use of EMR.

Original languageEnglish
Title of host publication5th International Conference on Research and Innovation in Information Systems
Subtitle of host publicationSocial Transformation through Data Science, ICRIIS 2017
PublisherIEEE Computer Society
ISBN (Electronic)9781509030354
DOIs
Publication statusPublished - 03 Aug 2017
Event5th International Conference on Research and Innovation in Information Systems, ICRIIS 2017 - Langkawi, Kedah, Malaysia
Duration: 16 Jul 201717 Jul 2017

Other

Other5th International Conference on Research and Innovation in Information Systems, ICRIIS 2017
CountryMalaysia
CityLangkawi, Kedah
Period16/07/1717/07/17

Fingerprint

Electronic medical equipment
Personnel
Data privacy

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Human-Computer Interaction
  • Information Systems

Cite this

Abdul Rahim, F., Ismail, Z., & Samy, G. N. (2017). Healthcare employees' perception on information privacy concerns. In 5th International Conference on Research and Innovation in Information Systems: Social Transformation through Data Science, ICRIIS 2017 [8002498] IEEE Computer Society. https://doi.org/10.1109/ICRIIS.2017.8002498
Abdul Rahim, Fiza ; Ismail, Zuraini ; Samy, Ganthan Narayana. / Healthcare employees' perception on information privacy concerns. 5th International Conference on Research and Innovation in Information Systems: Social Transformation through Data Science, ICRIIS 2017. IEEE Computer Society, 2017.
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Abdul Rahim, F, Ismail, Z & Samy, GN 2017, Healthcare employees' perception on information privacy concerns. in 5th International Conference on Research and Innovation in Information Systems: Social Transformation through Data Science, ICRIIS 2017., 8002498, IEEE Computer Society, 5th International Conference on Research and Innovation in Information Systems, ICRIIS 2017, Langkawi, Kedah, Malaysia, 16/07/17. https://doi.org/10.1109/ICRIIS.2017.8002498

Healthcare employees' perception on information privacy concerns. / Abdul Rahim, Fiza; Ismail, Zuraini; Samy, Ganthan Narayana.

5th International Conference on Research and Innovation in Information Systems: Social Transformation through Data Science, ICRIIS 2017. IEEE Computer Society, 2017. 8002498.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Abdul Rahim F, Ismail Z, Samy GN. Healthcare employees' perception on information privacy concerns. In 5th International Conference on Research and Innovation in Information Systems: Social Transformation through Data Science, ICRIIS 2017. IEEE Computer Society. 2017. 8002498 https://doi.org/10.1109/ICRIIS.2017.8002498