Designing a web-based telehealth system for elderly people: An interview study in New Zealand

Jaspaljeet Singh Ranjit Singh, Czarina Ramos, Burkhard C. Wünsche, Christof Lutteroth

Research output: Chapter in Book/Report/Conference proceedingConference contribution

14 Citations (Scopus)

Abstract

Designing healthcare systems for the elderly is a challenging endeavour. Telehealth systems are gaining popularity among elderly users, but such applications are mostly doctor-centric and are predominantly used for managing and/or treating diseases instead of preventing them. They do little to motivate patients to change their lifestyle and proactively manage their health. To address these shortcomings, we propose a web-based telehealth system, which uses Web 2.0 technologies in order to add social support and user defined content. In this study, we determine the functional and interface requirements of the system by conducting open individual semi-structured interviews with eight elderly people of age range 60 to 87. A paper prototype and three interfaces of existing Web 2.0 health applications were used to determine the optimum user interface design of the system. A qualitative content analysis was used to evaluate the responses. Overall, the respondents were positive about the idea of using the web to manage their healthcare from home and made several suggestions such as including applications to manage their diet, physiotherapy exercises to improve their health conditions and simple network games to reduce loneliness.

Original languageEnglish
Title of host publicationProceedings of the 24th International Symposium on Computer-Based Medical Systems, CBMS 2011
DOIs
Publication statusPublished - 26 Sep 2011
Event24th International Symposium on Computer-Based Medical Systems, CBMS 2011 - Bristol, United Kingdom
Duration: 27 Jun 201130 Jun 2011

Publication series

NameProceedings - IEEE Symposium on Computer-Based Medical Systems
ISSN (Print)1063-7125

Other

Other24th International Symposium on Computer-Based Medical Systems, CBMS 2011
CountryUnited Kingdom
CityBristol
Period27/06/1130/06/11

All Science Journal Classification (ASJC) codes

  • Radiology Nuclear Medicine and imaging
  • Computer Science Applications

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  • Cite this

    Ranjit Singh, J. S., Ramos, C., Wünsche, B. C., & Lutteroth, C. (2011). Designing a web-based telehealth system for elderly people: An interview study in New Zealand. In Proceedings of the 24th International Symposium on Computer-Based Medical Systems, CBMS 2011 [5999157] (Proceedings - IEEE Symposium on Computer-Based Medical Systems). https://doi.org/10.1109/CBMS.2011.5999157