Assessing Bus Performance Rating in Kajang, Selangor

S. Norhisham, A. Ismail, L. M. Sidek, M. N. Borhan, N. Zaini, A. T.G. Yen

Research output: Contribution to journalConference article

Abstract

The Transit Capacity and Quality of Service Manual (TCQSM) was chosen based on the review with four manuals and guidelines for the method will be applied. Six (6) attributes, namely Hours of Service, Passenger Load, Transit Auto Travel Time, Service Frequency, Punctuality Performance and Service Coverage were chosen for evaluation.[6][7][8]. A total of three (3) operators with seven (7) routes were identified in Kajang. Based on the final results, the Quality of Service (QOS) findings was rated as D, which was regarded as minimum or satisfactory. Most stakeholders' recommendations were: for the operators to provide information on bus scheduling and have accurate information for the passengers. It was suggested that in future this study can be extended to all routes and could be repeated after the opening of the Mass Rapid Transit (MRT) stations in Kajang, so as to provide a comparison and better evaluation of the public buses in Kajang.

Original languageEnglish
Article number012076
JournalIOP Conference Series: Earth and Environmental Science
Volume140
Issue number1
DOIs
Publication statusPublished - 11 Apr 2018
Event4th International Conference on Civil and Environmental Engineering for Sustainability, IConCEES 2017 - Langkawi, Malaysia
Duration: 04 Dec 201705 Dec 2017

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travel time
stakeholder
bus
services
evaluation
recommendation
comparison
attribute
method
station
public

All Science Journal Classification (ASJC) codes

  • Environmental Science(all)
  • Earth and Planetary Sciences(all)

Cite this

Norhisham, S. ; Ismail, A. ; Sidek, L. M. ; Borhan, M. N. ; Zaini, N. ; Yen, A. T.G. / Assessing Bus Performance Rating in Kajang, Selangor. In: IOP Conference Series: Earth and Environmental Science. 2018 ; Vol. 140, No. 1.
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Assessing Bus Performance Rating in Kajang, Selangor. / Norhisham, S.; Ismail, A.; Sidek, L. M.; Borhan, M. N.; Zaini, N.; Yen, A. T.G.

In: IOP Conference Series: Earth and Environmental Science, Vol. 140, No. 1, 012076, 11.04.2018.

Research output: Contribution to journalConference article

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