An online social-networking enabled telehealth system for seniors - a case study

Jaspaljeet Singh Ranjit Singh, Burkhard C. Wünsche, Christof Lutteroth

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

The past decade has seen healthcare costs rising faster than government expenditure in most developed countries. Various telehealth solutions have been proposed to make healthcare services more efficient and cost-effective. However, existing telehealth systems are focused on treating diseases instead of preventing them, suffer from high initial costs, lack extensibility, and do not address the social and psychological needs of patients. To address these shortcomings, we have employed a user-centred approach and leveraged Web 2.0 technologies to develop Healthcare4Life (HC4L), an online telehealth system targeted at seniors. In this paper, we report the results of a 6-week user study involving 43 seniors aged 60 and above. The results indicate that seniors welcome the opportunity of using online tools for managing their health, and that they are able to use such tools effectively. Functionalities should be tailored towards individual needs (health conditions). Users have strong opinions about the type of information they would like to submit and share. Social networking functionalities are desired, but should have a clear purpose such as social games or exchanging information, rather than broadcasting emotions and opinions. The study suggests that the system positively changes the attitude of users towards their health management, i.e. users realise that their health is not controlled by health professionals, but that they have the power to positively affect their well-being.

Original languageEnglish
Title of host publicationUser Interfaces 2013 - Proceedings of the 14th Australasian User Interface Conference, AUIC 2013
EditorsBurkhard C. Wuensche, Ross T. Smith
PublisherAustralian Computer Society
Pages53-62
Number of pages10
ISBN (Electronic)9781921770241
Publication statusPublished - 01 Feb 2013
Event14th Australasian User Interface Conference, AUIC 2013 - Melbourne, Australia
Duration: 29 Jan 201301 Feb 2013

Publication series

NameConferences in Research and Practice in Information Technology Series
Volume139
ISSN (Print)1445-1336

Conference

Conference14th Australasian User Interface Conference, AUIC 2013
CountryAustralia
CityMelbourne
Period29/01/1301/02/13

Fingerprint

Health
Costs
Online systems
Broadcasting

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Computer Science Applications
  • Hardware and Architecture
  • Information Systems
  • Software

Cite this

Ranjit Singh, J. S., Wünsche, B. C., & Lutteroth, C. (2013). An online social-networking enabled telehealth system for seniors - a case study. In B. C. Wuensche, & R. T. Smith (Eds.), User Interfaces 2013 - Proceedings of the 14th Australasian User Interface Conference, AUIC 2013 (pp. 53-62). (Conferences in Research and Practice in Information Technology Series; Vol. 139). Australian Computer Society.
Ranjit Singh, Jaspaljeet Singh ; Wünsche, Burkhard C. ; Lutteroth, Christof. / An online social-networking enabled telehealth system for seniors - a case study. User Interfaces 2013 - Proceedings of the 14th Australasian User Interface Conference, AUIC 2013. editor / Burkhard C. Wuensche ; Ross T. Smith. Australian Computer Society, 2013. pp. 53-62 (Conferences in Research and Practice in Information Technology Series).
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Ranjit Singh, JS, Wünsche, BC & Lutteroth, C 2013, An online social-networking enabled telehealth system for seniors - a case study. in BC Wuensche & RT Smith (eds), User Interfaces 2013 - Proceedings of the 14th Australasian User Interface Conference, AUIC 2013. Conferences in Research and Practice in Information Technology Series, vol. 139, Australian Computer Society, pp. 53-62, 14th Australasian User Interface Conference, AUIC 2013, Melbourne, Australia, 29/01/13.

An online social-networking enabled telehealth system for seniors - a case study. / Ranjit Singh, Jaspaljeet Singh; Wünsche, Burkhard C.; Lutteroth, Christof.

User Interfaces 2013 - Proceedings of the 14th Australasian User Interface Conference, AUIC 2013. ed. / Burkhard C. Wuensche; Ross T. Smith. Australian Computer Society, 2013. p. 53-62 (Conferences in Research and Practice in Information Technology Series; Vol. 139).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Ranjit Singh JS, Wünsche BC, Lutteroth C. An online social-networking enabled telehealth system for seniors - a case study. In Wuensche BC, Smith RT, editors, User Interfaces 2013 - Proceedings of the 14th Australasian User Interface Conference, AUIC 2013. Australian Computer Society. 2013. p. 53-62. (Conferences in Research and Practice in Information Technology Series).