A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

SMEs are major contributors to the Malaysia's economic growth. They constitute about 99.2% of registered companies in Malaysia. E-business is believed could help to increase the SMEs competitiveness by venturing into global and virtual marketplace. However, it is reported that only 20% of SMEs have an Internet presence but not fully e-business. Among the limitations that the SMEs faced are lack of IT skills and resources, thus IT outsourcing is seen as one of potential solutions. This research aims to investigate factors that influence the decision to deploy IT outsourcing approach for e-business transformation among the SMEs. This paper discusses the literature review on e-business and IT outsourcing practices for SMEs. A qualitative method via case study approach is used to gather in-depth understanding of the situation. The expected outcomes from this research will be an IT outsourcing model to assist e-business transformation for SMEs. However, this paper will only discuss findings from the literature review.

Original languageEnglish
Title of host publicationConference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN
Subtitle of host publicationCultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages124-129
Number of pages6
ISBN (Electronic)9781479954230
DOIs
Publication statusPublished - 23 Mar 2015
Event6th International Conference on Information Technology and Multimedia, ICIMU 2014 - Putrajaya, Malaysia
Duration: 18 Nov 201420 Nov 2014

Publication series

NameConference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014

Other

Other6th International Conference on Information Technology and Multimedia, ICIMU 2014
CountryMalaysia
CityPutrajaya
Period18/11/1420/11/14

Fingerprint

Outsourcing
Industry
Internet
Economics

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Software

Cite this

Sabri, S. M., Sulaiman, R., Ahmad, A., & Tang, Y. C. (2015). A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia. In Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014 (pp. 124-129). [7066616] (Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICIMU.2014.7066616
Sabri, Syazwani Mohd ; Sulaiman, Rosnafisah ; Ahmad, Azhana ; Tang, Yee Chong. / A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia. Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014. Institute of Electrical and Electronics Engineers Inc., 2015. pp. 124-129 (Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014).
@inproceedings{fef8a7bfa1194af198c62ebfd2142d3b,
title = "A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia",
abstract = "SMEs are major contributors to the Malaysia's economic growth. They constitute about 99.2{\%} of registered companies in Malaysia. E-business is believed could help to increase the SMEs competitiveness by venturing into global and virtual marketplace. However, it is reported that only 20{\%} of SMEs have an Internet presence but not fully e-business. Among the limitations that the SMEs faced are lack of IT skills and resources, thus IT outsourcing is seen as one of potential solutions. This research aims to investigate factors that influence the decision to deploy IT outsourcing approach for e-business transformation among the SMEs. This paper discusses the literature review on e-business and IT outsourcing practices for SMEs. A qualitative method via case study approach is used to gather in-depth understanding of the situation. The expected outcomes from this research will be an IT outsourcing model to assist e-business transformation for SMEs. However, this paper will only discuss findings from the literature review.",
author = "Sabri, {Syazwani Mohd} and Rosnafisah Sulaiman and Azhana Ahmad and Tang, {Yee Chong}",
year = "2015",
month = "3",
day = "23",
doi = "10.1109/ICIMU.2014.7066616",
language = "English",
series = "Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "124--129",
booktitle = "Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN",
address = "United States",

}

Sabri, SM, Sulaiman, R, Ahmad, A & Tang, YC 2015, A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia. in Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014., 7066616, Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014, Institute of Electrical and Electronics Engineers Inc., pp. 124-129, 6th International Conference on Information Technology and Multimedia, ICIMU 2014, Putrajaya, Malaysia, 18/11/14. https://doi.org/10.1109/ICIMU.2014.7066616

A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia. / Sabri, Syazwani Mohd; Sulaiman, Rosnafisah; Ahmad, Azhana; Tang, Yee Chong.

Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014. Institute of Electrical and Electronics Engineers Inc., 2015. p. 124-129 7066616 (Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia

AU - Sabri, Syazwani Mohd

AU - Sulaiman, Rosnafisah

AU - Ahmad, Azhana

AU - Tang, Yee Chong

PY - 2015/3/23

Y1 - 2015/3/23

N2 - SMEs are major contributors to the Malaysia's economic growth. They constitute about 99.2% of registered companies in Malaysia. E-business is believed could help to increase the SMEs competitiveness by venturing into global and virtual marketplace. However, it is reported that only 20% of SMEs have an Internet presence but not fully e-business. Among the limitations that the SMEs faced are lack of IT skills and resources, thus IT outsourcing is seen as one of potential solutions. This research aims to investigate factors that influence the decision to deploy IT outsourcing approach for e-business transformation among the SMEs. This paper discusses the literature review on e-business and IT outsourcing practices for SMEs. A qualitative method via case study approach is used to gather in-depth understanding of the situation. The expected outcomes from this research will be an IT outsourcing model to assist e-business transformation for SMEs. However, this paper will only discuss findings from the literature review.

AB - SMEs are major contributors to the Malaysia's economic growth. They constitute about 99.2% of registered companies in Malaysia. E-business is believed could help to increase the SMEs competitiveness by venturing into global and virtual marketplace. However, it is reported that only 20% of SMEs have an Internet presence but not fully e-business. Among the limitations that the SMEs faced are lack of IT skills and resources, thus IT outsourcing is seen as one of potential solutions. This research aims to investigate factors that influence the decision to deploy IT outsourcing approach for e-business transformation among the SMEs. This paper discusses the literature review on e-business and IT outsourcing practices for SMEs. A qualitative method via case study approach is used to gather in-depth understanding of the situation. The expected outcomes from this research will be an IT outsourcing model to assist e-business transformation for SMEs. However, this paper will only discuss findings from the literature review.

UR - http://www.scopus.com/inward/record.url?scp=84937501140&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84937501140&partnerID=8YFLogxK

U2 - 10.1109/ICIMU.2014.7066616

DO - 10.1109/ICIMU.2014.7066616

M3 - Conference contribution

T3 - Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014

SP - 124

EP - 129

BT - Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN

PB - Institute of Electrical and Electronics Engineers Inc.

ER -

Sabri SM, Sulaiman R, Ahmad A, Tang YC. A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia. In Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014. Institute of Electrical and Electronics Engineers Inc. 2015. p. 124-129. 7066616. (Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014). https://doi.org/10.1109/ICIMU.2014.7066616