A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption

Abdulniser Khald Hamzah, Rosnafisah Sulaiman, Waleed Noori Hussein

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Citations (Scopus)

Abstract

Information Technology (IT) outsourcing has been identified as one of potential business services in the Malaysia Economic Transformation Plan. In relation to it, this research aims to investigate the requirements and key success factors of deploying IT outsourcing services among the Malaysian SMEs for e-Business needs. This research will also explore the potential and implication of implementing the IT outsourcing in Malaysia particularly among the SMEs. This paper discusses the literature review on IT outsourcing concept, practices and available models to identify the key success factors and research gaps in this area. The review also includes the e-Business development in Malaysia. This research uses quantitative approach for data collection and hypothesis testing. Outcomes from this research will be a proposed eBusiness outsourcing model targeted for SMEs. However, this paper will only discuss findings from the literature review.

Original languageEnglish
Title of host publication2013 International Conference on Research and Innovation in Information Systems, ICRIIS 2013
Pages521-526
Number of pages6
DOIs
Publication statusPublished - 01 Dec 2013
Event2013 International Conference on Research and Innovation in Information Systems, ICRIIS 2013 - Kuala Lumpur, Malaysia
Duration: 27 Nov 201328 Nov 2013

Publication series

NameInternational Conference on Research and Innovation in Information Systems, ICRIIS
ISSN (Print)2324-8149
ISSN (Electronic)2324-8157

Other

Other2013 International Conference on Research and Innovation in Information Systems, ICRIIS 2013
CountryMalaysia
CityKuala Lumpur
Period27/11/1328/11/13

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Human-Computer Interaction
  • Information Systems

Fingerprint Dive into the research topics of 'A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption'. Together they form a unique fingerprint.

  • Cite this

    Hamzah, A. K., Sulaiman, R., & Hussein, W. N. (2013). A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption. In 2013 International Conference on Research and Innovation in Information Systems, ICRIIS 2013 (pp. 521-526). [6716763] (International Conference on Research and Innovation in Information Systems, ICRIIS). https://doi.org/10.1109/ICRIIS.2013.6716763