A comparative study on it outsourcing models for Malaysian SMEs e-business transformation

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Today business state has become more dynamic and venturing into e-business is one of business requirements that promote business efficiency and opportunities. This has also affected the SMEs which are known to have limitations in terms of resources and skills to develop in-house IT applications. Information Technology Outsourcing (ITO) could be one of the solutions to accelerate the adoption process among the SMEs. Thus, the aim of this research is to investigate the factors affecting the decision to deploy ITO services among the Malaysian SMEs for e-Business implementation. A qualitative approach is used to explore the level of awareness, potential and implication of implementing the ITO among the SMEs. The focus of this study is companies that within Halal Industries. This paper discusses the comparative study on existing e-business and ITO models and current practices to identify factors and research gaps in this area. Findings from this comparative study are the reference model and the factors to being considered for this research. The considered factors will be used to construct data instruments and as a basis for the proposed model for this research.

Original languageEnglish
Pages (from-to)17863-17870
Number of pages8
JournalARPN Journal of Engineering and Applied Sciences
Volume10
Issue number23
Publication statusPublished - 2015

Fingerprint

Outsourcing
Information technology
Industry

All Science Journal Classification (ASJC) codes

  • Engineering(all)

Cite this

@article{501ec7cb48ee461bb3751e0e7eafa1d4,
title = "A comparative study on it outsourcing models for Malaysian SMEs e-business transformation",
abstract = "Today business state has become more dynamic and venturing into e-business is one of business requirements that promote business efficiency and opportunities. This has also affected the SMEs which are known to have limitations in terms of resources and skills to develop in-house IT applications. Information Technology Outsourcing (ITO) could be one of the solutions to accelerate the adoption process among the SMEs. Thus, the aim of this research is to investigate the factors affecting the decision to deploy ITO services among the Malaysian SMEs for e-Business implementation. A qualitative approach is used to explore the level of awareness, potential and implication of implementing the ITO among the SMEs. The focus of this study is companies that within Halal Industries. This paper discusses the comparative study on existing e-business and ITO models and current practices to identify factors and research gaps in this area. Findings from this comparative study are the reference model and the factors to being considered for this research. The considered factors will be used to construct data instruments and as a basis for the proposed model for this research.",
author = "Sabri, {Syazwani Mohd} and Rosnafisah Sulaiman and Azhana Ahmad and Tang, {Yee Chong}",
year = "2015",
language = "English",
volume = "10",
pages = "17863--17870",
journal = "ARPN Journal of Engineering and Applied Sciences",
issn = "1819-6608",
publisher = "Asian Research Publishing Network (ARPN)",
number = "23",

}

TY - JOUR

T1 - A comparative study on it outsourcing models for Malaysian SMEs e-business transformation

AU - Sabri, Syazwani Mohd

AU - Sulaiman, Rosnafisah

AU - Ahmad, Azhana

AU - Tang, Yee Chong

PY - 2015

Y1 - 2015

N2 - Today business state has become more dynamic and venturing into e-business is one of business requirements that promote business efficiency and opportunities. This has also affected the SMEs which are known to have limitations in terms of resources and skills to develop in-house IT applications. Information Technology Outsourcing (ITO) could be one of the solutions to accelerate the adoption process among the SMEs. Thus, the aim of this research is to investigate the factors affecting the decision to deploy ITO services among the Malaysian SMEs for e-Business implementation. A qualitative approach is used to explore the level of awareness, potential and implication of implementing the ITO among the SMEs. The focus of this study is companies that within Halal Industries. This paper discusses the comparative study on existing e-business and ITO models and current practices to identify factors and research gaps in this area. Findings from this comparative study are the reference model and the factors to being considered for this research. The considered factors will be used to construct data instruments and as a basis for the proposed model for this research.

AB - Today business state has become more dynamic and venturing into e-business is one of business requirements that promote business efficiency and opportunities. This has also affected the SMEs which are known to have limitations in terms of resources and skills to develop in-house IT applications. Information Technology Outsourcing (ITO) could be one of the solutions to accelerate the adoption process among the SMEs. Thus, the aim of this research is to investigate the factors affecting the decision to deploy ITO services among the Malaysian SMEs for e-Business implementation. A qualitative approach is used to explore the level of awareness, potential and implication of implementing the ITO among the SMEs. The focus of this study is companies that within Halal Industries. This paper discusses the comparative study on existing e-business and ITO models and current practices to identify factors and research gaps in this area. Findings from this comparative study are the reference model and the factors to being considered for this research. The considered factors will be used to construct data instruments and as a basis for the proposed model for this research.

UR - http://www.scopus.com/inward/record.url?scp=84953449997&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84953449997&partnerID=8YFLogxK

M3 - Article

VL - 10

SP - 17863

EP - 17870

JO - ARPN Journal of Engineering and Applied Sciences

JF - ARPN Journal of Engineering and Applied Sciences

SN - 1819-6608

IS - 23

ER -